Return Policy

  1. Return Eligibility
    You can return items within [15] days of receiving your order if the products are unopened, unused, and in their original packaging. Items that are damaged, used, or without original packaging are not eligible for a return.
  2. Process for Returns
    To initiate a return, please contact our customer service team at [creatriceboutiquellc@gmail.com]. You will receive instructions on how to return your product, including the return address.
  3. Refunds
    Once we receive and inspect your returned item, we will notify you of the status of your refund. If approved, the refund will be processed to your original payment method within [30] days.
  4. Shipping Costs
    Return shipping costs are the responsibility of the customer unless the product was received damaged or defective. Shipping fees are non-refundable.
  5. Damaged or Defective Products
    If you receive a damaged or defective product, please contact us within [3] days of delivery for a replacement or refund.